Even though we get some preliminary measurements during our initial consultation, there's always something we need to confirm. Furniture plans are important so we want to make sure we have the correct measurements from the start. Also, many of our projects require work done by one of our qualified tradespeople. We like to bring them in early on to provide accurate quotes and see the scope of work in person. All contracts for tradespeople will be with the client.

This is where the real fun begins! Furniture plans are finalized, we begin selecting all the pieces and parts to give you a personalized design plan. You may not hear from us for a while, but please know we are working hard getting all the details worked out.

The design presentation is one of my favorite parts of your project. The amount of time we need for this phase varies by project, but is listed on your design agreement. This is the day where we present your complete design plan. This includes furniture, fabrics, lighting, rugs, paint colors and anything else your project needs. This meeting will take place in our office and we ask you give us 2-3 hours of your time. Also, all decision makers must be present at this meeting. Our larger projects will require a second or third presentation.

Again, all decision makers must be present so we can finalize selections.

Once all selections are finalized, we will submit an estimate outlining all the costs. Each estimate must be signed and payment made before anything can be ordered. Some estimates are broken into a few small payments, but all materials must be paid for 100% in advance before installations can be scheduled. We do our best to schedule the installation 6-12 weeks from receipt of the signed estimates (time varies by project needs). If this time frame has to change, due to back orders, we will notify you immediately.

The purchasing phase is another one where you may not hear from us for a while. We are ordering everything needed for your installation. All of our manufacturers and tradespeople are working on completing your design plan. We contract with a local warehouse to receive your items as they arrive. Each piece is inspected and assembled (if needed) and stored until installation day.

At some point during the purchasing phase, we will begin scheduling any tradespeople needed to complete their work. This will include painting, lighting changes, carpentry work, etc. All of this work must be completed before the furniture arrives. We will do our best to get this phase completed as quickly as possible. If requested, we will visit the site to make sure the work is done correctly and monitor the progress. The client will pay all tradespeople directly for their work

The big day is finally here and we can't wait to bring your design plan to life. Once ALL your items have been received, we will schedule the installation of all your soft goods and furniture. We coordinate all the furniture delivery, window treatment and wall decor installation. Depending on the size of your project, this may take more than one day. We do ask that clients not be home during the installation to provide the best reveal experience. We'll schedule the installation for a time that is most convenient for you, but needs to be done Monday through Friday.

This is when you get to see what we've been working on all these months. You will notice items (accessories and wall decor) that you may not have seen before. These items were purchased based on what you did approve using the shopping budget you have already paid. If you want to return these items; you must do so within 3 days as our window to return them to our vendors is small. If you decide to keep them, they will be included on your tinal invoice.

After you've had a chance to live in your space for a few days, we may do a final walk through. During that meeting we will create a punch list of any items that need to be taken care of. We also may bring out a few more things that were missed during the installation phase. We will handle everything for you as quickly as possible as we can't wait for you to enjoy your beautiful home for years to come!